Privacy Policy

DRESSO is operated by ELIT Services SIA, Registration No. 40203735018, Miesnieku iela 17-1, Krāslava, LV-5601, Latvia. For privacy enquiries, email dresso@dresso.eu.

Personal data we process

When you create an account or place an order, we process information needed for your purchase: name, email address, telephone number, billing and shipping addresses, order details and customer correspondence. Our website may also process technical data and cookies necessary for shopping-cart operation, account access and security.

Purposes and legal bases

We use personal data to fulfil orders and provide customer accounts (performance of a contract), comply with applicable accounting and legal requirements (legal obligation), respond to enquiries and maintain website security where appropriate (legitimate interests). Optional marketing or analytics activities, where offered, are subject to the applicable consent requirements.

Who receives your data?

We share information needed for fulfilment and delivery with our supplier Matterhorn and relevant shipping companies. Payments are handled by the payment providers made available at checkout, which may include Stripe and PayPal. Hosting and website-service providers may also process data where necessary. The exact providers and any international transfer safeguards depend on the services used.

Retention

Order records are kept for periods required by applicable tax and accounting laws. Other personal data is retained only for as long as necessary for the purpose for which it was collected, or to establish or defend legal claims.

Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, restriction of processing, data portability or object to certain processing. You may withdraw consent where consent is the legal basis. You may complain to the Latvian Data State Inspectorate or another competent supervisory authority.

Contact

For privacy requests, contact dresso@dresso.eu.